BBB says GMAX350’s claim of using water for gas a non-starter

The Better Business Bureau of Minnesota and North Dakota (BBB) is warning of GMAX350, an alternative fuel system marketed by Gertken Enterprises, which is located in Sauk Centre, Minnesota. On their website (, the company claims people can “start using water for gas.” They have an F rating with the BBB due to a failure to provide requested substantiation of their advertising claims. When contacted by the BBB last year, the company owner declined to provide a response to the BBB’s inquiry. Continue Reading

Go Clean’s record with customers far from spotless

The Better Business Bureau of Minnesota and North Dakota (BBB) is issuing an alert regarding Go Clean, a St. Louis Park-based carpet cleaning service which advertises heavily through Groupon. The company has a rating of “F” with the BBB due to a pattern of complaints and failing to respond to a recent BBB advertising challenge. Currently, 28 complaints are closed as unanswered. Many customers allege they were billed at a rate far higher than the advertised price, with others saying they were double-billed by the company.

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Tips on finding a tax preparer in 2013

Tax season is here once again, and thanks to the demise of the so-called payroll tax holiday – which expired on December 31 – all workers will pay higher taxes in 2013. The Better Business Bureau of Minnesota and North Dakota (BBB) reminds people that it’s better to start gathering the materials you’ll need to file your 2012 tax return earlier rather than waiting until the last minute. And don’t forget, IRS rules say taxpayers are legally responsible for what’s on their tax return even if it is prepared by someone else, so it’s important to be selective when hiring an individual or firm to prepare your return. Continue Reading

Better Business Bureau lists top ten scams of 2012

As we ease into the New Year, the Better Business Bureau of Minnesota and North Dakota (BBB) is taking time to look back at the Top Ten scams of the past year. The list is an informal one compiled by BBB staff and weighs scams by how widespread they were and the effect they had in the Minnesota and North Dakota marketplace. Continue Reading

BBB advice for wired shoppers on Cyber Monday

After Black Friday and Small Business Saturday, you might think consumers will be ready for a break – but not so fast! For the last several years, Cyber Monday – the Monday after Black Friday – has grown increasingly popular among consumers looking to take advantage of online clearance sales that retailers offer after Black Friday. The Better Business Bureau of Minnesota and North Dakota (BBB) suggests people looking to take advantage of Cyber Monday offers on November 26 – or those who do most of their holiday shopping online – follow these simple steps to help ensure they get the best deals and avoid becoming a victim of fraud: Continue Reading