Asian market. White privilege?

Stephanie Fox's recent Global Groceries column, Double Dragon Foods: Good eats, touchy staff, really got readers talking. While she was taking photos to accompany her article about the St. Paul grocery store, she was confronted by a store employee, who told her that photography was not allowed without the manager's permission. She described the store manager's attitude as hostile. 

"In most stores, small or large, the owners are willing—actually, they’re usually delighted—to talk with anyone, even a member of the press, about their store and the foods they carry. Not at Double Dragon…This is all too bad because the store is phenomenal," Fox wrote. "It’s a large ethnic foods supermarket with products from all five (maybe all six) continents." She went on to describe, in considerable detail and in very positive terms, what she saw and ate at the store. 

You can read the details for yourself here, but what I find really interesting is the dozens of responses the article generated from readers. As a journalist, I embrace the goal of transforming journalism from a lecture to a conversation, and that's what these commenters did. In the process, they — and especially those who took issue with Stephanie, provided valuable context and insights: 

Someone from Little Mekong, the Asian business and cultural district on St. Paul’s University Avenue pointed out that, “As a business district, we find that some of our Asian businesses in Little Mekong are weary of strangers poking around because they have had bad experiences in the past, whether it's an unannounced inspection, thieves scoping out their premises and products, or the long line of survey takers and researchers taking up their time with questions. Unfortunate that this happened, but sometimes it helps to call ahead and let the store know that you're a reporter and interested in doing a story that will give them publicity. It's a matter of communication and creating trust. Of course it doesn't excuse the bad reception you got.”

"My tendency is to find the manager before I start an investigative-type visit that includes photographs and questions to employees and see if an understanding can be reached," wrote Jerold M Rothstein, editor at Community Reporter, a St. Paul neighborhood newspaper.

"This was NOT an investigation," Stephanie responded. "Please, please read some of the other Global Groceries stories and then, think restaurant review (although I've never said bad things about these stores.)  I walk around taking notes and getting a few photos to get the feel of the place. If anyone comes over and asks what I'm doing, I tell them. Otherwise, I then go and talk to the owner and probably get more photos. I have done more than a dozen of these articles and have never had a problem. Until now, the people at the stores have welcomed me, told me their life stories and posed for photos. Some have even taken parts of my column and posted it on their website.”

“I shop here all the time and have never had the same experience as you,” wrote Kong Vang. "I'm glad you mention about the variety of produce and exceptional products the store has to offer, but your comments about staff behavior are overly critical...Too often, people outside their culture groups have tarnished their community, even 'legitimate' people. You have to earn your respect, not be freely given because you have a camera.”

Stephanie didn’t buy the argument that this was a cultural misunderstanding: “I'm not sure of the manager's country of origin, but judging from her lack of an accent, I'd say that she's been in the United States for a long time. Her culture is St. Paul, MN. I also doubt that I seemed menacing to anyone. I'm the least authoritarian looking person I know...Really, there was no cultural misunderstanding between me and the manager unless you are counting the culture of corporations vs. the press."

Several readers questioned whether it is appropriate - or even legal - to take photos inside a private business. "If you're taking photographs on private property without permission of the owners, that's trespassing," claimed Ken Paulman. 

That’s not quite accurate, according to attorney Bert P. Krages, author of The Photographer's Right: Your Rights and Remedies When Stopped or Confronted for Photography: "(It) depends on the circumstances," says Krages. "In most places, you may reasonably assume that taking photographs is allowed and that you do not need explicit permission. However, this is a judgment call and you should request permission when the circumstances suggest that the owner is likely to object. (In this case, I think it was reasonable for Stephanie to assume that the owner wasn't likely to object - none of the markets she had written about before had objected.) In any case, when a property owner tells you not to take photographs while on the premises, you are legally obligated to honor the request." 

Several other readers raised the issue of white privilege.  “The people at this store do not owe you their trust," wrote one anonymous commenter. "The writer seems to feel like she's doing these stores a favor by writing about them and therefore she should automatically command respect. While you did not intend to do harm, there is still an 'us/them' undercurrent simply because you are a white person entering a space embedded in the immigrant community and then acting as an observer rather than a customer. By the time you asked for permission, the damage had already been done." 

"You may not agree, but I think it would be interesting to unpack this experience by looking through your own lens of privilege and having some folks from outside your culture talk about how they might have perceived this encounter, with emphasis on the latter, would be much more enlightening than this article itself was. It's cool that you put the spotlight on businesses that reflect the diversity of the Twin Cities, but because you're from outside the cultures represented there, you have to be extra conscientious; otherwise this column could become nothing more than cultural voyeurism." 

“I made the mistake of reading this mess & just like that the daily planet climbed on top of my last nerve,” tweeted Ramla Bile. And when another Tweeter responded that “this article reeked of condescension and privilege,” Bile agreed: “Exactly! And then acts like the onus is on the staff. Lazy reporting to the max. The whole piece was so insulting…I just keep thinking that this could have been my dad's store…would she dare approach another biz this way?” 

Double Dragon

Daily Planet Editor Mary Turck also weighed in: "I think a lot of the commenters assume that Stephanie only reports on stores of recent immigrants and people of color and hence is exercising white privilege. But it's more complicated than that. She reports in the same way (i.e. going in and looking around and taking photos before getting the back story of the owners), whether she's reporting on Ziach's Polish Foods or Double Dragon or Minsk Market or SuperValu." 

"There are a couple of issues," said Turck. "One is whether any reporter should call up the subject of a story in advance and get permission to report on them. That, it seems to me, is clearly wrong."

"A second is whether a reviewer — restaurant or grocery or film — is really a reporter, and what kind of rules or courtesies apply in the case of a reviewer."

"A third is whether there should be different rules for reviewing stores owned by people of color vs. white-owned grocery stores and, if so, what those rules should be. Many of the critics seem to suggest this is the case. I believe it's worth discussion, and wonder what readers think."

As for my own opinion, I think the journalist's most important responsibility is to the public.They should try to produce the most informative reporting they can. Sometimes, creating a good rapport with a business owner can help the journalist do that. In this case, it probably wouldn't have done any harm for Stephanie to ask permission before she started taking notes or taking pictures. And it might have produced a better, more culturally sensitive story. Or maybe not. The manager might have declined permission, and the public would wind up with less information, not more.

And what if, at a different market, she had discovered spoiled food or unsafe food handling practices? In those cases, if she had contacted the owners first and told them she was coming, she might have missed an important story - or produced a story that missed some important information. Deciding how to approach a news source always takes judgment, and nobody gets it right all the time.

  • You folks are overly sensitive. I just wish that you were as upset over the NDAA and Benghazi as you are over this mountain out of a molehill. - by Kevin Klein Quigley on Fri, 01/25/2013 - 12:06pm
  • Rude is rude. Your race, religion, sex, whatever doesn't give you a pass. Plenty of ethnic markets in the US and around the world don't act like the staff at Double Dragon. Playing the race card is an insult to the rest of us. - by Jean Claude Van Neo on Mon, 01/28/2013 - 6:14pm
  • Elitism my patoot. Imagine the journalist as a young asian-american gal, if you must---a store owner should automatically respect the people that walk through its' doors. Customers don't "earn" respect, the people who would gladly accept their money *do*. - by Rachel Rose on Fri, 01/25/2013 - 9:32am
  • I am glad that this discussion is taking place. I felt that the article smacked somewhat of elitism. There were many assumptions that took place. No, "nobody gets it right all the time," but some cultural awareness would have helped. - by Patricia Nelson on Thu, 01/24/2013 - 11:26pm
  • I did get into a confrontation of sorts, when I was taking a picture of a bridal gown in a display window of a small shop in the Toronto garment district. Someone came outside as I was composing a shot and told me insistently that I couldn't photograph the store window display. I told her as calmly as I could that I had every right to take a picture of the display from a public sidewalk. I don't believe that there were any indicators of race or ethnicity that might make my actions an exercise of white privilege, but conceivably someone could fault me for lording my male privilege over the storeperson. - by Daniel Iggers on Sat, 01/26/2013 - 5:27pm
  • I usually ask permission before I take pictures inside a store. For example, inside a fish market, I'll ask whether its ok to take pictures of the fish on display. On the other hand, I usually don't bother asking, if I want to take a picture of fruit on display, if I am on the sidewalk. Likewise in a busy indoor market full of butchers and cheese stalls and everything. However, it seems strange to me, to ask permission before writing a note inside a store. - by Daniel Iggers on Sat, 01/26/2013 - 5:21pm

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Jeremy Iggers's picture
Jeremy Iggers

Jeremy Iggers (jeremy [at] tcmediaalliance [dot] org) is the executive director of the Twin Cities Media Alliance. Find Jeremy on Google

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Photographs

When I first started writing reviews to offer to Mary Turck, at some point I heard or read I should "provide graphics".  I don't know if this comes from Journalism 101 or what.  I don't see why a food review needs photographs. I bent a little. I took pictures of the public face of the restaurant. And I would take pictures of my plate if I remembered.  These were concessions I guess for "publishability".  But I'd never try to take a photograph if a proprietor acted like they had trouble with it.  To me, text can quite nicely be read for its meaning.  We aren't such morons that we "have to have a picture".  That's too much bending over backward to the TV generation.  Because the Strib has something is not a requirement that Daily Planet match it.  Daily Planet has reader input the Strib won't even try to match.  My suggestion: Don't be so desperate for pictures of things.  You're not gonna sell a store better that way.  Provide consumer information and let those intrigued see with their own eyes.  And if the editors decide "Oh, no pictures, can't publish", that would be a deal killer for me anyway.

Photos

The dam has already broken in the photo realm. I just got back from a trade show in Las Vegas that I have covered as media for many years. Just a couple of years ago there were No Photography signs posted everywhere and if you did try to take a quick pic of a booth you could be sure a security worker would be all over you. Now, they just don't even bother. Everyone shoots pics of everything and there is no hope of controlling it anywhere. We really have entered the age of the unblinking eye watching us and there is no going back.

Privilege and respect

I have a lot of privilege in my life--White, well-educated, native English speaker to name a few of the ways I have privilege.

It's easy to focus on the individuals involved in this story--the individual reporter, the individual store manager, the individual store itself.  But when I started learning about White privilege and about social class privilege, I was challenged to look beyond any individual or any incident and consider the *system* in which the incident and individual are immersed.  

When I consider the overall (White-dominated) systems in which the store owner, manager, and employees of color participate, I want to remember to humble myself, practice greater respect for the people whose world I have just tried to enter or connect with, and give them greater influence on me than I might give to my White brothers and sisters who have greater privilege. 

Many White people (I'm talking about the *system* of White people, not individuals who are White) think that we *get* to decide what is or isn't acceptable, appropriate, or even welcome behavior, because we've been socialized for generations to believe that we have the *power* to decide.  

As more of us become aware of our unearned privilege, we also become aware of the hurt that is caused by our good intentions, including our intention to "inform the public."    

Who gets to decide that that's more important than respecting the wishes of the people who are running the store?  How much research was done beforehand about the "culture" and unspoken norms that maybe play out in markets like Double Dragon? (A similar point was raised in a comment on the original story.)  Who ever decided that White people or a White reporter has more say than one of our sisters or brothers of color?  

And the other markets that Mary Turck identifies...? Americans of European descent have a very different history of acceptance and assimilation into the U.S. than do Americans of Asian and African descent.

Continents (not continence)

Very interesting points raised. On a different note, aren't there 7 continents? Yeesh.